Account Deletion
You can delete your RotorCare account and the personal information associated with it.
Start deletion in the app
- Sign in to RotorCare and open My.
- Choose Delete Account at the bottom of the page.
- Review the retention notice and confirm deletion.
If you cannot sign in or need help with the in-app process, email admin@rotorkeep.com. Email is an optional support route; you can initiate deletion in the app.
When the request succeeds
Account deletion is completed immediately: access is disabled, account sign-in and contact identifiers and personal profile data are removed or anonymized, company memberships and aircraft permissions are revoked, and the app clears saved sign-in state and local account data on the device where deletion is completed.
Information removed
- Account login and contact identifiers and personal profile details.
- Company membership and aircraft-access links for the deleted account.
- Saved sign-in state and local account data on the device where deletion is completed.
Records that may be retained
Aircraft, maintenance, company, safety, and audit records may be retained when aviation laws, company recordkeeping rules, security, or dispute resolution require them. Retained records are limited to the necessary purpose and period and do not keep the deleted account active.
Before deleting
- Save any records or files you are legally entitled to keep.
- Deletion cannot be undone, and access cannot be restored to the deleted account.
- Deleting your personal account does not delete records that a company is legally required to maintain.
Need help?
Visit RotorCare Support or email admin@rotorkeep.com.