Support
Reach the FlightFlow team, find answers to common questions, or report an issue.
Get in touch
FlightFlow is operated by 济南航维科技有限公司. Registered address: 山东省济南市历城区郭店街道相公吉祥苑小区2号商业楼3号二层227. Response time is typically within 2 business days.
Frequently asked
How do I sign in for the first time?
Open FlightFlow and choose credentials or an SMS verification code to sign in; first-time users can create an account.
How do I create my first aircraft?
From the Home screen, tap Presets in the top-right corner. Choose a supported aircraft, enter its registration, empty weight, CG, and units, then save.
How does the Dynamic Island timer work?
When you tap Engine-on, FlightFlow starts a Live Activity that the system surfaces on the Lock Screen and Dynamic Island. The current leg's elapsed time and an "Engine-off" action are available without reopening the app.
Does FlightFlow require an internet connection?
No. The pre-flight wizard, engine-on timing, weight & balance, performance stats and PDF export all work fully offline. Only sign-in and Cloud Sync require a network.
How do I delete my account and data?
Settings → Account → Delete Account. See Account Deletion.
How accurate is the Weight & Balance calculator?
FlightFlow computes total weight, moment and CG using the inputs you provide (crew / pax / fuel) and the aircraft's empty weight + arm. Always cross-check against the AFM / RFM / POH — see the Aviation Disclaimer →.